The new world of work is demanding that skills evolve with it. New technological advancements are taking more of the rote, routine work out of people’s hands, and tapping into human skills like strategy, communication, change management, and other soft skills.

Addressing how to fill these vital skills gaps will be essential for organizations going forward. Leaders must learn how to identify these skills gaps and define strategies to fill them. This will require a holistic approach that includes the right combination of training, reallocating, and hiring the right talent with the potential to learn new skills.

In this Forrester report, you’ll learn:

• Why upskilling your employees to use new technologies will be central to your competitive strategy.
• Why it’s important to tackle your emerging technical skills needs by innovation stage and stakeholder group.
• How to determine the right talent strategy (buy, build, borrow, or bot) to support your overall organizational goals.