Talent management built on skills, using AI, can add workforce flexibility and empower decision making. Yet, adoption of a skillsbased approach remains challenging. Talent management leaders can use this research to make more informed decisions on if and how to progress their skills-based journey.

Key Findings:

• Seventy-four percent of HR leaders believe that most organizations are moving to a skills-based talent management approach, according to Benchmark With Gartner, Prepping for 2024, Workforce Planning and Addressing Skills-Based Challenges. However, only 41% have adopted some skills-based processes, while 50% are thinking about adopting it but haven’t started yet.
• Impediments to adopting skills-based talent management include competing interests across HR and business teams, unclear ROI and lack of stakeholder support.
• Readiness for using skills data to inform talent decisions varies widely across organizations. Lack of readiness leads many to start small.
• AI can help talent management leaders enable and maintain a skills-based approach, but only about half of organizations with a skills-based approach are investing in AI-enabled skills management.

Gartner, How to Adopt a Skills-Based Approach for Talent Management, Helen Poitevin, Chantal Steen, Travis Wickesberg, Emi Chiba, LauraGardiner, Hiten Sheth, and Colleen Malley, 25 July 2024.

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