2023 Gartner® innovation insight for AI-enabled skills management
Today, managing a modern workforce requires a modern approach. In this report, Gartner analysts state, “AI-enabled skills management is foundational to a dynamic skills approach in supporting talent and work processes. This research helps HR technology leaders navigate the complex and emerging landscape of AI-enabled solutions, each with its own proprietary skills models and matching algorithms.
Our key takeaways from this Gartner report include:
- Skills change quickly, as does the data describing them. A dynamic approach is required to capture emerging skills and knowledge domains and how they relate to more established domains.
- Traditional skills management solutions require organizations to have a structured list of skills, categorized and mapped in a stable framework. In contrast, AI-enabled skills management solutions require the organization to provide feedback and interact with an ever-evolving skills graph.
- Traditional approaches to skills management required organization to build a standard taxonomy that would apply to all processes and systems. But when each system has its own proprietary model, a standard taxonomy is no longer possible.
- AI-enabled skills management systems don’t only provide updated and searchable skills data. They are also a foundational element for matching algorithms, which match talent to work, learning and job opportunities.
