Gartner®: Pacing Yourself in the AI Races: 2024 IT Symposium/Xpo Keynote Insights
As a CIO, you are in a race to deliver AI outcomes safely and at scale. This recap of the 2024 IT Symposium/Xpo Keynote helps you set the right pace for your AI race, so you can achieve the desired business, technology and behavioral outcomes for your organization.
Key Findings
With AI and data coming from everywhere, CIOs must deliver safe AI outcomes. Depending on your organization’s ambitions, you will move at either an AI-steady or AI accelerated pace to deliver:
- Business outcomes. CIOs want to use AI to improve employee productivity, streamline business processes and deliver game-changing improvements to their business models — all at an acceptable cost.
- Technology outcomes. CIOs want to protect their organization’s data and govern AI outputs while still providing enough flexibility to capitalize on new opportunities.
- Behavioral outcomes. As AI changes their employees’ tasks, roles and lives, CIOs want to use AI in a way that encourages positive behaviors and intentionally manage its impact on employees.
Gartner, Pacing Yourself in the AI Races: 2024 IT Symposium/Xpo Keynote Insights, Mary Mesaglio and Hung LeHong, 21 October 2024.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
